Shipping policy

At Bryce Locks, we are committed to processing and shipping your order as efficiently as possible. Please review the information below before placing your order.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for order processing before your order is shipped. Orders placed on weekends or holidays may be processed on the next business day.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Times

Delivery times depend on your shipping destination and the shipping method selected at checkout.

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated based on your order, shipping destination, and the shipping method selected at checkout.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

When tracking is available, tracking details will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the information before the order ships, but we cannot guarantee that changes can be made after processing has begun.

Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the carrier.

If your order appears to be lost or has not arrived within the expected delivery period, contact us with your order number so we can assist you.

Bryce Locks is not responsible for delays caused by shipping carriers, incorrect addresses provided by customers, customs delays, severe weather, or other circumstances beyond our reasonable control.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Include your order number and clear photos of the package and damaged product so we can review the issue and determine the appropriate resolution.

International Orders

For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not controlled by Bryce Locks and may vary depending on the destination.